RESPONSIBLE: GRUPO RECEPTIVO DE ANDALUCIA, SL – CIF B56486293
CONTACT:
Huelva, 1 2º C 41900 CAMAS (Sevilla) – 0034 656 883 371
Email: booking@andaluciaexperiencias.com
http://www.andaluciaexperiences.com
PURPOSES
TOURIST PACKAGE MANAGEMENT: Management of potential clients and contacts; Sending commercial communications; Control of appointments and agenda; Contact and commercial activities with clients; WhatsApp instant messaging communications.
MANAGEMENT OF PRIVATE TRAVEL PACKAGE: Management of potential clients and contacts; Control of appointments and agenda; WhatsApp instant messaging communications
TRAVEL INSURANCE: Management of insurance policies
LEGITIMATION
TOURIST PACKAGE MANAGEMENT: Existence of a contractual relationship with the interested party by contract or pre-contract.
MANAGEMENT OF PRIVATE TRAVEL PACKAGE: Existence of a contractual relationship with the interested party through contract or pre-contract
TRAVEL INSURANCE: Existence of a contractual relationship with the interested party through contract or pre-contract
RECIPIENTS
TOURIST PACKAGE MANAGEMENT: Organizations or people directly related to the person responsible; Banks, savings banks and rural savings banks; Insurance entities; Companies dedicated to advertising or direct marketing. Tour operators, hotels, airlines, cruises, trains, car rentals, Expedia, Booking, TripAdvisor, Bodas.net, Civitatis, etc.
TRAVEL INSURANCE: Insurance entities
ORIGIN
TOURIST PACKAGE MANAGEMENT
– Clients: The interested party or his legal representative
TRAVEL INSURANCE
– Clients: The interested party or his legal representative
RIGHTS
You have the right to access your data, rectify, delete, limit or oppose its treatment, its portability, withdraw your consent and file claims with the Control Authority (Spanish Agency for Data Protection). More information in our «Privacy Policy and Data Protection»
DETAILS OF OUR PRIVACY POLICY
1.- GENERAL INFORMATION
The present Privacy and Data Protection Policy has the purpose of informing you of the conditions governing the collection and processing of your personal data by our entity or corporate group to ensure fundamental rights, your honour and
freedoms, all in compliance with current regulations governing the Protection of Personal Data according to the European Union and the Spanish Member State.
In accordance with these regulations, we need to have your authorization and consent for the collection and processing of your personal data, so below, we indicate all the details of your interest regarding how we perform these processes, for what purposes, that other entities could have access to your data and what your rights are.
For all the above reasons, once you have reviewed and read our Data Protection Policy, it is essential that you accept it as proof of your agreement and consent.
2.- PERSON IN CHARGE OF THE TREATMENT
Who collects and processes your data?
The Data Controller is the natural or legal person, public or private, or administrative body, who alone or jointly with others determines the purposes and means of the processing of personal data; in case the purposes and means of the processing are determined by the law of the European Union or the Spanish Member State.
In this case, our identification data as the Responsible of the Treatment are the following:
GRUPO RECEPTIVO DE ANDALUCIA, SL – CIF B56486293
How can you contact us?
Calle San Luis, 24, 41900 CAMAS (Sevilla) – +34 656 883 371
Email: booking@andaluciaexperiencias.com
http://www.andaluciaexperiences.com
3.- SECURITY MEASURES
What do we do to ensure the privacy of your data?
Our entity or corporate group adopts the necessary organizational and technical measures to guarantee the security and privacy of your data, to avoid its alteration, loss, treatment or unauthorized access, depending on the state of technology, the nature of the data stored and the risks to which it is exposed.
The following measures, among others, stand out:
Guarantee the confidentiality, integrity, availability and permanent resilience of the processing systems and services.
2. Restoring the availability and access to personal data in a prompt manner, in the event of a physical or technical incident.
3. Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to ensure the security of processing.
4. Pseudonymize and encrypt personal data, in case of sensitive data.
In addition to these measures, with the intention of strengthening security and privacy, we are
attached to:
4.- PURPOSE OF THE TREATMENT
Why do we want to process your data?
We need your authorization and consent to collect and process your personal data, so below we detail the uses and purposes provided.
TOURIST PACKAGE MANAGEMENT: Management of leads and contacts; Sending of commercial communications; Control of appointments and agenda; Contact and commercial activities with customers; WhatsApp instant messaging communications
PRIVATE TRAVEL PACKAGE MANAGEMENT: Lead and contact management; appointment and schedule control; WhatsApp instant messaging communications
TRAVEL INSURANCE: Insurance policy management
How long do we keep your data?
We use your data for the time strictly necessary to fulfil the purposes indicated above. Unless there is a legal obligation or requirement, the retention periods are as follows
TOURIST PACKAGE MANAGEMENT: For a period of 5 years from the last confirmation of interest
PRIVATE TRAVEL PACKAGE MANAGEMENT: For a period of 5 years from the last confirmation of interest
TRAVEL INSURANCE: For a period of 5 years from the last confirmation of interest
5.- LEGITIMIZATION OF PROCESSING
Why do we process your data?
The collection and processing of your data is always legitimised by one or more legal bases, which we detail below:
TOURIST PACKAGE MANAGEMENT: Existence of a contractual relationship with the interested party by means of a contract or pre-contract
PRIVATE TRAVEL PACKAGE MANAGEMENT: Existence of a contractual relationship with the interested party by contract or pre-contract
TRAVEL INSURANCE: Existence of a contractual relationship with the interested party through
contract or pre-contract
6.- RECIPIENTS OF YOUR DATA
To whom do we give your data within the European Union?
From time to time, in order to fulfil our legal obligations and our contractual commitment to you, we are obliged and required to pass on some of your data to certain categories of recipients, which we specify below:
TOURIST PACKAGE MANAGEMENT: Organizations or persons directly related to the person in charge; Banks, savings banks and rural banks; Insurance companies; Companies dedicated to advertising or direct marketing. Tourist operators, hotels, airlines, cruises, trains, car rental, Expedia, Booking, TripAdvisor, Bodas.net, Civitatis, etc.
TRAVEL INSURANCE: Insurance companies
In addition to the categories of recipients to whom data are released, we may also release data to the following organizations (these will only appear if data are released to other organizations):
Do we transfer your data internationally outside the European Union?
In the processes of processing your data carried out by our entity, we need to hire external services that could imply that your data is stored and/or processed by organizations that are established or operate outside the European Union, which would imply that we carry out international transfers of your data. International data transfers are not contemplated
7.- ORIGIN AND TYPES OF DATA PROCESSED
Where did we get your data?
MANAGE PACKAGE TOURS
– Customers: The interested party himself or his legal representative
TRAVEL INSURANCES
– Customers: The interested party himself or his legal representative
What types of data of yours have we collected and processed?
– Purposes:
o Management of leads and contacts
o Sending commercial communications
o Control of appointments and agenda
o Customer contact and business activities
o WhatsApp Instant Messaging Communications
o Insurance policy management
– Clients
o Identification data
o Economic, financial and insurance
o Transactions of goods and services
8.- RIGHTS OF THE INTERESTED PARTIES
What are your rights?
The current data protection legislation protects you from a number of rights regarding the use we make of your data. Each and every one of your rights are unipersonal and non-transferable, that is to say, they can only be carried out by the owner of the data, after verifying his/her identity.
Below we indicate which are the rights to which he is entitled:
– To request ACCESS to your personal data
– Request the RECTIFICATION of your data
– Request the DELETION or removal of your data (right to the "forget")
– LIMIT or OPPOSE to the use we make of your data
– Right to the PORTABILITY of your data in case of telecommunication or internet services.
– Right to WITHDRAW your consent at any time
– Right to lodge a COMPLAINT regarding data protection with the Control Authority: Spanish Data Protection Agency
How can you exercise your rights in relation to your data?
To exercise your rights of access, rectification, deletion, limitation or opposition, portability and withdrawal of your consent, you may do so in the following manner:
– Responsible: GRUPO RECEPTIVO DE ANDALUCIA, SL
– Address: Calle Huelva, 1 2º C
– Phone number: 0034 656 883 371
– E-mail: booking@andaluciaexperiencias.com
– Website:https://www.andaluciaexperiencias.com
How can you file a claim?
In addition to your rights, if you believe that your data are not being collected or processed in accordance with current Data Protection regulations, you can make a complaint to the Control Authority, whose contact details are given below:
Spanish Data Protection Agency
C/. Jorge Juan, 6. 28001, Madrid (Madrid), Spain
Email: info@agpd.es- Phone: 912663517
Web: https://www.agpd.es
9.- CONSENT AND ACCEPTANCE
The acceptance of this document indicates that you understand, accept all the clauses of our privacy policy and therefore authorize the collection and processing of your personal data in these terms. This acceptance is made by activating the checkbox “I have read and accept the Privacy Policy”.
COOKIE POLICY
In compliance with the provisions of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce (LSSICE), reports on the following legal aspects:
PROPERTY OF THE WEB SITE
Responsible:
GRUPO RECEPTIVO DE ANDALUCIA, SL –
CIF B56486293 – GRUPO RECEPTIVO DE ANDALUCIA, SL
Huelva, 1 2º C 41900 CAMAS (Sevilla) – 0034 656 883 371
Email: booking@andaluciaexperiencias.com
http://www.andaluciaexperiences.com
Registration data: No. 417886-2
Activity: TRAVEL AGENCY
INFORMATION AND TERMINOLOGIES
Cookies are small files that websites, online shops, intranets, online platforms or similar, store in the browser of the user who visits them and are necessary to provide web browsing with many advantages in the provision of interactive services.
The following information on the possible types of cookies helps to better understand the functions they make possible:
Session cookies:
These are temporary cookies that remain in the cookie space of your computer until you close your browser, so that none is recorded on your disk. The information obtained by means of these cookies is used to make possible the operative management with each one of the users who are simultaneously accessing the website.
Persistent cookies:
These are cookies that remain stored in the cookie space of your computer once you have closed your browser, and you will return to this website the next time you access it to remember information that facilitates navigation (accessing the service directly without having to go through the login process) or the provision of a commercial service (offering those products or services related to previous visits).
Cookies exchanged when browsing a website can be:
Original or own cookies:
These are cookies generated by the website itself that is being visited.
Cookies from third parties:
These are cookies that are received when surfing on that website, but which have been generated by a third party service that is hosted on it. An example could be the cookie used by an advertisement or banner ad that is on the website we are visiting. Another may be the cookie used by a web site’s web site visitor counter.
Cookies can be used for:
Technical purposes:
They are also called “strictly necessary”. They allow the user to navigate through a web page, platform or application and use the different options or services that exist therein, such as, for example, controlling traffic and data communication, identifying the session, accessing parts of restricted access, remembering the elements that make up an order, carrying out the purchase process of an order, making the
application for registration or participation in an event, use security features while browsing, store content for video or sound broadcasting or share content through social networks.
Personalization:
They make it possible for each user to configure aspects such as the language in which they wish to view the website, viewing formats, etc.
Analysis or performance:
They allow us to measure the number of visits and navigation criteria of different areas of the website, application or platform and allow us to create navigation profiles of the users of these sites, applications and platforms, in order to introduce improvements based on the analysis of the usage data collected by the users of the service.
Advertising:
They allow the implementation of efficiency parameters in the advertising offered in the web pages.
Behavioral advertising:
They allow the implementation of efficiency parameters in the advertising offered in the web pages, based on information about the users’ behaviour obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to show advertising based on it.
DETAILS OF COOKIES USED
The GRUPO RECEPTIVO DE ANDALUCIA, SL web site uses cookies for the correct functioning and visualization of the web sites by the user, as well as the collection of statistics. Specifically, the following cookies are used:
SERVICES OF THIRD PARTIES
Additionally, GRUPO RECEPTIVO DE ANDALUCIA, SL has presence in portals and services of third parties for which, if you want to know the conditions of privacy and use of cookies, you should consult the policies provided by them:
Facebook: https://es-es.facebook.com/help/cookies
Twitter: https://twitter.com/privacy
Youtube: https://www.google.es/intl/es/policies/technologies/cookies/
Linkedin: http://www.linkedin.com/legal/privacy-policy
Instagram: https://www.facebook.com/policies/cookies/
ACCEPTANCE OF THE COOKIE POLICY
GRUPO RECEPTIVO DE ANDALUCIA, SL displays information about its Cookie Policy at the bottom of any page of the web site with each login so that you are aware.
In view of this information it is possible to carry out the following actions:
– Accept cookies: This notice will not be displayed again when you access any page of the portal during this session
– Modify the configuration: You will be able to obtain more information about how the cookies are, know the Cookie Policy of GRUPO RECEPTIVO DE ANDALUCIA, SL and modify the configuration of your browser to restrict or block the cookies of GRUPO RECEPTIVO DE ANDALUCIA, SL at any time. In the case of restricting or blocking the cookies, you may see the functionalities of the web reduced.
– Continue browsing or moving through the scroll bar: In which case we consider that you accept its use.
HOW TO MODIFY THE CONFIGURATION OF COOKIES
You can restrict, block or delete the cookies of GRUPO RECEPTIVO DE ANDALUCIA, SL or any other website, using your browser. In each browser the operation is different, the function of "Help" will show you how to do it:
Internet Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies#ie=
FireFox: https://support.mozilla.org/es/kb/Borrar%20cookies
Chrome: support.google.com/chrome/answer/95647?hl="es"
Safari: www.apple.com/es/privacy/use-of-cookies/
In addition, you can also manage the cookie store in your browser through tools such as the following:
Ghostery: www.ghostery.com/
Your online choices: www.youronlinechoices.com/es/